Frequently Asked Questions

If the information below doesn't answer your question, or if you have any comments or suggestions, please feel free to contact us.

What items are prohibited at BB&T Center?

The following guidelines have been implemented for building security and the items listed below will not be permitted in the building.

Backpacks, duffel bags, backpack style purses or diaper bags, bags/purses larger than 12" x 12", strollers, alcohol, bottles, food, cans, thermoses, coolers, drugs, chains, fireworks, weapons (unless state law explicitly authorizes a person to carry a weapon. Please note that state law does NOT authorize weapons or firearms for certain events or areas of the premises, such as school, college, or professional athletic events not related to firearms or portions of BB&T Center licensed and primarily devoted to dispense alcoholic beverages for consumption on the premises.), noise makers and laser pointers.

No items will be checked-in. All prohibited items must be returned to your vehicle.

All guests and/or their belongings are subject to search. 

Can I bring video or still cameras into the arena?

For most events, at the request of promoters, artists and/or leagues, video cameras are not permitted. Regular, non-professional cameras may be permitted—please call 954-835-7000 to inquire about the camera policy for the event you are interested in.

How do I get to BB&T Center?

Please visit our Directions area.

Where can I park at, or near, BB&T Center?

Please visit our Parking area.

What are some hotels near BB&T Center?

For hotel options, please visit the Greater Fort Lauderdale Convention & Visitors Bureau website

Where can I buy tickets to BB&T Center events? Can I purchase tickets online?

Please visit our Box Office area.

Can I bring food into BB&T Center?

Guests of the BB&T Center are not allowed to bring in outside food and beverages (including alcohol) into the any game, concert or event.  Centerplate offers a wide variety of food and beverage options to accommodate fans with allergies, intolerances, restrictions or religious requirements.  Guests made bring in one sealed plastic bottle of water per person for their personal use.  Anyone needing to bring in baby food or children’s snacks may do so in reasonable amounts.  These items must be in see-through plastic ziplock bags.  No glass or metal bottles, cans or containers will be permitted.

Any guests with specific/special dietary needs due to medical conditions or religious requirements should contact the BB&T Center at 954-835-7000 to arrange approval prior to the event day.  If you are unable to connect with a representative prior to the event, please notify the Event Staff upon arrival of your dietary needs.  Items will be subject to a Supervisor or Managers approval.  Guest Service Center will not check-in any food and beverage items.  Unauthorized items may be asked to be disposed of prior to entering the arena.
BB&T Center concession stands and vendors sell peanuts and other products that may contain nuts throughout the venue.  We do not have areas free from nut products and as a result we recommend that anyone with nut allergies uses caution when attending events at the BB&T Center.

What time do doors open prior to an event?

For most events, doors open 90 minutes prior to the event starting time.

How can I contact the Florida Panthers?

Phone: 954-835-7000 
Website: FloridaPanthers.com

How can I rent BB&T Center for a corporate or private function?

While BB&T Center is better known as the home of your Florida Panthers as well as one of south Florida’s premier sports and entertainment destination, you may not be aware of a variety of unique locations to host your next business or social functions. Choose from traditional meeting spaces or unique settings, we have private function areas that can accommodate groups ranging from 30 to 500 people. Rooms are available for rent and booked on a first come, first served basis. Customized catering services are provided by Centerplate and may range from business breakfasts and sit-down luncheons or dinners to elegant buffets. For more information about planning your next company outing, please contact the Event Services Department at (954) 935-8041.

Available Spaces:

Chairman’s Club
Club Lexus
Corona Beach House
Coors Light Cold Zone
Everglades Room
Flamingo Room
Legends Lounge
Sawgrass Room
Lord Stanley’s Loft
Sunset Terrace

Where can I buy team merchandise?

Team merchandise is available in Pantherland. Pantherland is located inside BB&T Center by the main doors. Pantherland is open during games. On non-event days, you may visit the Panthers IceDenthe team’s official practice facility. 

More Questions?

Visit our venue A to Z Guide