Welcome to the Box Office at BB&T Center. Here you will find information about seating and ticketing. Please choose an area below to find out more information.
BB&T Center Box Office Information
BB&T Center Box Offices are located on both the North and South sides of the main entrance.
*The Box Office does not participate in the first day of any general public onsale.
Weekday Business Hours
9:00am – 5:00pm, Monday-Friday
Weekend Business Hours – Game or Event days only!
12:00pm – approximately an hour after the event starts, Saturday-Sunday
10:00am – approximately a half hour after the game is over, Saturday-Sunday
*Concerts: sales and will call close at the same time, unclaimed will call is moved to Guest Services, located near the main entrance doors on the north side of the building.
**Hockey: Will Call closes at the beginning of the second period and unclaimed Will Call is moved to Guest Services, located near the main entrance doors on the north side of the building.
NO REFUNDS OR EXCHANGES ALLOWED.
BB&T Center works with Ticketmaster Online in order to provide you with an easy and convenient way of buying your tickets for a particular event at the Center. Visit ticketmaster.com to purchase tickets for a BB&T Center event.
Each ticket purchased through ticket centers, over the telephone, or on Ticketmaster Online is subject to a per-ticket convenience charge. Orders processed over the telephone or on Ticketmaster Online are also subject to a per-order handling charge.
Events that are on sale through Ticketmaster Online will display the “Purchase Tickets Online” button on this page. Online Purchase Guide