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Los Angeles, CA (December 27, 2017) – Shakira’s doctors have determined that she needs to spend the next few months working towards recovery in order for her vocal cords to be in optimal condition for touring, and as such we are obliged to postpone the U.S. leg of the “El Dorado World Tour,” previously scheduled for January 2018. Tickets will be valid for the new date in your city or can be refunded at point of purchase if needed.

Though it has been a difficult time for Shakira, she is on her way towards recovering her voice fully and we are pleased to announce new dates for both the U.S. and European legs, beginning in June 2018. Please note Mexico and Latin America show dates are forthcoming.

While disappointed to not be able to be to perform in January as scheduled, Shakira is happy to be able to get back on the road by summer with her best show yet, and remains incredibly grateful for all the loyalty, patience and support her fans have shown her. Please see below for new European and U.S. tour dates, and we thank you again for your understanding.


Twelve-time GRAMMY® Award-winner and international superstar Shakira has announced plans to embark on her EL DORADO WORLD TOUR, presented by Rakuten. The tour, produced by Live Nation, will feature many of her catalog hits and kicks off on November 8 in Cologne, Germany. It will stop at BB&T Center on January 11. 

The tour announcement comes on the heels of Shakira’s 11th studio album release, EL DORADO, which hit #1 on iTunes in 37 countries and held 5 of the top 10 spots on the iTunes Latino Chart within hours of its release. The 5x platinum album, including her already massive global hits - “La Bicicleta,” “Chantaje,” “Me Enamoré,” and “Déjà vu”- currently holds the top spot on Billboard’s Top Latin Albums, marking her 6th #1 album on this chart.  Her single, “Chantaje” featuring Maluma, is 16x diamond certified, while its video currently has been viewed over 1.4 billion times, making it the #5 fastest video to reach 1 billion views worldwide and working its way to soon be the most viewed video of her entire catalogue.

Tickets for the EL DORADO WORLD TOUR go on-sale to the general public beginning Friday, June 30 at 10 a.m. and will be available at or by calling 1-800-745-3000. Tickets will also be available at the BB&T Center box office beginning Wednesday, July 5 at 10 a.m.

Citi® is the official presale credit card for the U.S. leg of the EL DORADO WORLD TOUR. As such, Citi® cardmembers will have access to purchase U.S. presale tickets beginning Tuesday, June 27 at 10 a.m. local time until Thursday, June 29 at 10 p.m. local time through Citi’s Private Pass® program. For complete presale details visit  


Nos complace mucho poder anunciar que la próxima gira de Shakira llevará el título de EL DORADO WORLD TOUR PRESENTED BY RAKUTEN, estará presentada por Rakuten y será producida por Live Nation Entertainment. La Gira, que incluirá todos los éxitos de Shakira, empezará el 8 de Noviembre en Colonia (Alemania) y visitará BB&T Center el 11 de enero. El anuncio de esta nueva gira coincide con el lanzamiento del décimoprimero álbum de Shakira, El Dorado, que llegó a ser número uno en iTunes en 37 países y que ocupó cinco de las 10 primeras posiciones en el chart de iTunes Latino a horas de su lanzamiento. El álbum que ya es 5 veces platino e incluye hits globales como "La Bicicleta", "Chantaje", "Me Enamoré" y Déjà vu” ocupa la posición número uno en el listado de Latin Albums de Billboard en el momento (siendo la sexta vez que Shakira lidera este chart).

Las entradas para EL DORADO WORLD TOUR saldrán a la venta al público en general a partir del viernes 30 de junio a las 10 am y estarán disponibles en o llamando al 1-800-745-3000. Los boletos también estarán disponibles en la taquilla del BB&T Center a partir del miércoles 5 de julio a las 10 de la mañana.

La preventa para los usuarios de Citi® empezará este mismo Martes a el medio dia a través del programa Citi Private Pass®.  Para obtener detalles completos sobre la preventa, visite