Ticket Information

Tickets for BB&T Center’s world-class events can be purchased online, by phone, or at the BB&T Center Box Office.

BB&T Center Box Office Information

BB&T Center Box Offices are located on both the North and South sides of the main entrance.

*The Box Office does not participate in the first day of any general public on-sale.

NO REFUNDS OR EXCHANGES ALLOWED.

Business Hours

  • 9:00 a.m. – 5:00 p.m., Monday-Friday
  • Closed, Saturday-Sunday

Weekend Business Hours – Game or Event days only!

Events/Concerts*

  • 12:00 p.m. – approximately an hour after the event starts, Saturday-Sunday

Hockey Games**

  • 10:00 a.m. – approximately a half hour after the game is over, Saturday-Sunday

*Concerts: Sales and Will Call close at the same time. Unclaimed Will Call is moved to Guest Services, located near the Main Entrance doors on the North Side of the building.

**Hockey: Will Call closes at the beginning of the third period and unclaimed Will Call is moved to Guest Services, located near the Main Entrance doors on the North Side of the building.

Ticketmaster

BB&T Center works with Ticketmaster Online in order to provide you with an easy and convenient way of buying your tickets for a particular event at the Center. Visit ticketmaster.com to purchase tickets for a BB&T Center event.

You may also call Ticketmaster to purchase your tickets over the telephone by calling 1-800-745-3000.

Each ticket purchased through ticket centers, over the telephone, or on Ticketmaster Online is subject to a per-ticket convenience charge. Orders processed over the telephone or on Ticketmaster Online are also subject to a per-order handling charge.

Attending one of our world-famous events is a great way to build memories with friends, family and colleagues.